Here at Ridge Bird Feeders we are committed to giving you a trouble-free, fantastic shopping experience. We hare currently partnered with FedEx™ as our shipper. Because of the size of our feeders they are shipped by "dimensional weight" and the site is set up to compute that and add shipping to your order. Some customers will see the shipping rate drop and some will see it increase and we are working with FedEx to come up with the best possible rates.
As we state if you are not totally happy with your purchase please notify us and send the item back and we will be happy to credit your card. No questions asked!